Membership X

Lash Cash is a cash-back style reward credit generated for Membership X members. When a member spends on Lashify online or in their subscription orders, 5% of that eligible spend is awarded to them as Lash Cash. You can track your Lash Cash from the Customer Portal, under the “Lash Cash” tab.

Redeeming it is a breeze as well- you will see your available Lash Cash balance in checkout, with an option to apply your balance to your purchase in the same area that allows gift card or discount codes.

You can access your Membership dashboard quickly from this link here:
https://www.lashify.com/community/membership

Membership X is a stand alone product that gets you early access to new product drops and launches—plus enjoy an exclusive 15% discount online, and 5% cash back on every dollar you spend. You’ll also get unlimited access to our members-only Backroom!

Subscription Box is a stand alone product that gets you the deepest discounts delivered to your doorstep every month- 50% off lashes, delivered to your door every 30 or 60 days with full control over pausing, skipping, or cancelling any time you wish. 

We suggest pairing them together to get the best Lashify experience, as your Membership X discount will work on one-time add-ons in your Subscription box, and earn you 5% Lash cash on your Subscription spend as well.

These two programs work together perfectly to get you the most possible value out of your lash habit!

Upgrading from Monthly to Annual

Are you on Membership X Monthly, but want to realize the savings of an annual renewal? No problem! A couple days before your renewal date, simply add the annual plan to your cart and check out. Your date of purchase will become your new renewal date, automatically cancelling your previous monthly plan, and any associated billing dates/charges. Your Lash Cash will remain, as well as all of your perks and benefits, with no interruption.

Downgrading from Annual to Monthly

If you want to downgrade from annual to Monthly, please contact our Concierge team directly for assistance via live chat online or at concierge@lashify.com for assistance. 

Cancelling your Membership

To cancel your membership, head to your Membership Dashboard here: https://www.lashify.com/community/membership

From your Membership Dashboard, select ‘Cancel Subscription’ to cancel your Membership X plan. This will not cancel or change any active Subscription Box products.

NOTE:
Canceling will forfeit any earned Lash Cash and associated benefits. We suggest canceling 24-48 hours or so before the scheduled renewal date, as canceling will end the benefits immediately. Memberships cancelled within 24 hours of purchase will trigger an automatic refund. If you didn’t catch the renewal within 24 hours, no problem. Reach out to our Concierge team and we will be glad to assist you with a review personally.

Loyalty that just works: If you’re a Membership X customer, you’ll definitely benefit the most from our recent loyalty re-vamp. For the first time, earn Lash Cash on your subscription spend, and get your one-time add-on products with your Membership discount of 15% off!